Shipping Policy
Please consider twice before you place the order. If you want to cancel an order please do within 24 business hours BEFORE it is sent out. After it's shipped, we cannot accept the requirement of a refund, especially when lacking shipping resources.
1. Shipping Information
Listed below are currently available countries and available shipping methods and times.
1.1 For Australia
Standard Shipping
The estimated shipping time for your order is 3 - 8 business days.
Please be aware that deliveries to WA may experience additional transit time.
| Total Item Weight | Cost |
| 0kg–1kg | $4 |
| 1kg–3kg | $10 |
| 3kg-5kg | $20 |
| 5kg-7kg | $35 |
| 7kg-10kg | $45 |
| 10kg-15kg | $70 |
| 15kg-20kg | $110 |
Express Shipping
Shipping Time: 2 - 4 Business Days
| Total Item Weight | Cost |
| 0kg–1kg | $9 |
| 1kg–3kg | $15 |
| 3kg-5kg | $25 |
| 5kg-7kg | $40 |
| 7kg-10kg | $50 |
| 10kg-15kg | $75 |
| 15kg-20kg | $115 |
Standard Shipping for free to all the orders ≥ $100
Shipping Time: 3 - 8 Business Days
| Order Value | Cost |
| ≥ $100 | $0 |
1.2 For other country
Available countries include: New Zealand
We offer Fast shipping on all orders to NZ!
Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) by AusPost with Tracking and you should expect to receive it in the next couple of days (Delivery time varies based on your location).
For estimate delivery time to New Zealand, please refer to Auspost Website
1.3 For the Rest Of The World: N/A
2. Notice
- The Processing Time will be 1 - 2 business days after we receive your orders.
- Estimated Arrival Time = Processing Time + Shipping Time
- During peak seasons (like Mother's Day & Christmas) shipping can take an additional 3-4 Business days.
- Due to customs policy, glue, battery, wax, or pigment may not be included in the package.
3. Orders Tracking
Once you've placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact location of your shipment, please refer to your logistics number for tracking. When your order is shipped, there may be a delay that prevents you from viewing the logistics information immediately. Please understand. If your order is signed for and you don't get it, please look around your door or yard, or ask your family and neighbors. If still not found, please contact us, we will do our best to help you.
Christmas cut off date
Within Australia (except WA and NT) Please order by 12 Dec for the best chance of delivery before Christmas
WA and NT Please order by 10 Dec for the best chance of delivery before Christmas