Robotime Australia can assist directly with orders placed on robotime.com.au.

If your product was purchased from another retailer, marketplace, or overseas website, please contact your original purchase channel for order support, returns, refunds, or warranty assistance.

For missing parts, replacement parts, or assembly-related support for products not purchased from robotime.com.au, please contact Robotime global after-sales at service@robotime.com.

If your enquiry is about an existing robotime.com.au order, please include your order number and product details so we can assist you more efficiently.